Perform maintenance on organizational systems

Maintenance generally refers to physical maintenance on your IT systems however it may also include firmware updates that affect the physical operation of a system. Examples include repairing workstations and updating hardware on servers to prevent downtime. Corrective maintenance includes repairing or replacing broken parts on a system. For example, replacing a cracked LCD screen on an employees workstation. Preventative maintenance involves making changes to a system to prevent it from failing in the future. An example is replace the hard drive on a 4 year old server before it wears out. Adaptive maintenance involves making changes to a systems operating environment. An example is changing the air temperature in your server. Perfective maintenance is to improve the operation of your systems. An example is upgrading the RAM on a server to improve performance.

Perform corrective, preventative, adaptive, and perfective maintenance on your systems. Perform maintenance in accordance with manufacturer recommendations. Document all maintenance conducted on your systems.